Visabet Terms & Conditions – What You Need to Know Before You Start

01General Terms & Conditions

These terms and conditions ("Terms") govern the use of the Visabet platform and all its services. By accessing our services through the website, mobile app, or any other channel, you are deemed to have accepted these terms.

Visabet is an online betting and gaming platform. We provide Sports Betting, lottery, match odds, and other entertainment gaming services for users in Bangladesh. Using our services requires compliance with certain terms and conditions, which are detailed below.

• Users must be 18 years of age or older.
• Users must register using accurate and truthful information.
• Visabet reserves the right to modify, amend, or update these terms and conditions at any time.
• These terms apply to personal, non-commercial use only.

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02Account Registration & Verification

To register on Visabet, you must provide accurate and complete information. Any false or misleading information submitted during registration will result in account termination.

Required Information for Registration

• Full Name (as per National ID)
• Active Mobile Number
• Valid email address
• Date of Birth (for age verification)
• Preferred Payment Method

KYC Verification Process

Under Visabet's terms and conditions, all users must complete identity verification (KYC) before making their first withdrawal. This requires submitting a copy of your National ID or passport along with a selfie. Verification is typically completed within 24 to 48 hours.

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03Deposits & Withdrawals

Visabet supports deposits and withdrawals through Bangladesh's major mobile banking services, including Mobile Pay, Nagad, Rocket, and Upay. All payment transactions are processed over secure, encrypted connections.

Deposit Rules

• Minimum Deposit: ৳200
• Maximum Deposit: ৳1,00,000 per day
• Deposits are generally credited instantly.
• The payment method used for deposits must be registered in the account holder's own name.

Withdrawal Rules

• Minimum Withdrawal: ৳500
• Maximum Withdrawal: ৳50,000 per day
• Withdrawals are typically processed within 1 to 24 hours.
• Withdrawals will be held until KYC verification is completed.
• To withdraw bonus funds, users must meet the specified wagering requirements.

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04Betting Rules

Certain rules apply when placing bets on Visabet. Failure to follow these terms and conditions may result in bet cancellation or account suspension.

Bet Acceptance

Every bet placed on Visabet is verified by our system. A bet will be considered void in the following cases:

• If the event has already started and the bet was placed as a pre-match bet.
• If a technical error is found in the determination of odds.
• If an event is cancelled or suspended.
• If a bet contains incorrect information.

Live Betting

Odds change rapidly in live betting. If the odds shift before a bet is confirmed, Visabet reserves the right to accept or reject the bet at the updated odds. Users can always view the current odds and verify them before confirming.

Bet Limits

• Minimum Bet: ৳50
• Maximum bet: Varies by event, generally up to ৳50,000.
• Maximum payout limits may apply to certain events.

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05Bonuses & Promotional Offers

Visabet regularly offers a variety of bonuses and promotional deals. Each offer comes with its own specific terms and conditions, which must be followed.

Welcome Bonus

New members can receive a Welcome Bonus of up to 200% on their first deposit. To withdraw this bonus, users must complete wagering 20 times the bonus amount.

General Bonus Terms

• Bonuses must be used within 30 days of the date they are awarded.
• Bonuses are only valid for use on Sports Betting or specified games.
• Only bets placed at odds of 1.50 or higher will count toward bonus wagering requirements.
• The same person or members of the same household cannot claim the same bonus more than once.
• Visabet reserves the right to modify or cancel any bonus offer at any time.

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06Prohibited Activities

The following activities are strictly prohibited on the Visabet platform. Any violation of these terms and conditions will result in serious action.

1. Money Laundering: Using the platform for the purpose of money laundering is strictly prohibited.
2. Match Fixing: Betting through match fixing or the use of insider information is strictly prohibited.
3. Bots & Automation: Using automated software or bots for betting is prohibited.
4. Multiple Accounts: Creating multiple accounts for the same individual is strictly prohibited.
5. Account Sharing: Allowing others to use your account is prohibited.
6. Platform Hacking: Unauthorized access to the system or exploiting any vulnerabilities is strictly prohibited.
7. False Information: Providing false information during registration or the verification process is prohibited.

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07Account Suspension & Closure

Visabet reserves the right to suspend or permanently close an account without notice in the following circumstances:

• Violation of any provision of these terms and conditions.
• If evidence of fraud or fraudulent activity is found.
• If false information is provided during KYC verification.
• If there has been no activity on the account for an extended period (more than 12 months).
• Upon instruction from a legal or regulatory authority.

Users may also request account closure at any time by emailing support@visabet.ws. Any valid balance will be returned before the account is closed; however, bonus balances will be forfeited.

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08Limitation of Liability

Visabet always strives to provide reliable service. However, Visabet will not be held liable in the following circumstances:

• If a bet is lost due to a dropped internet connection or a technical failure.
• If a delay or issue occurs with a third-party payment service.
• If account credentials are compromised due to the user's own negligence.
• If the service is unavailable due to an unexpected technical error.
• If services must be suspended under the directive of the Government of Bangladesh or a regulatory authority.

Visabet always works to resolve any technical issues promptly, and fair measures are taken for affected users.

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09Responsible Gaming

Visabet believes that betting is a form of entertainment, not a source of income. Promoting responsible gaming is a key part of our terms and conditions. We encourage every user to bet mindfully and within their own means.

Our Responsible Gaming Tools

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily exclude yourself from the platform for a set period of time.
• Reality Check: Periodic betting time reminders.
• Cooling-Off Period: Take a break ranging from 24 hours to 6 weeks.

If you feel that betting is negatively affecting your daily life, contact us immediately at support@visabet.ws or visit our Responsible Gaming View Page.

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10Dispute Resolution

If you disagree with any decision made by Visabet, please follow the process outlined below:

1. First, send a detailed email to support@visabet.ws.
2. Our support team will respond within 48 hours.
3. If the issue cannot be resolved at the initial level, it will be escalated to our senior team.
4. The final decision rests with Visabet and is binding.

All operations at Visabet are conducted in accordance with applicable international gaming laws and regulations. In the event of any legal dispute, the laws of the relevant jurisdiction will apply.